ACM Group’s Response to Federal Court Decision

The recent Federal Court case by the ACCC was regarding incidents that transpired with ACM representatives on two accounts between 2011 and 2015. ACM is a vastly different business now, with strong cultural changes that has much improved the way we do business. Well before the judgment was handed down last month, we knew that […]

ACM Group Ltd. responds to alleged claims of Harassment in the Industry

At ACM Group Ltd. (ACM), we take all customer feedback, complaints and disputes extremely serious in line with our company’s core values, objectives and regulatory obligations. Through experience, we’ve developed robust strategies to ensure our deliverables are managed through a robust Control framework for conformance to Australian legislative requirements. We have been developing our strategies […]

Exciting Changes are Underway at ACM Group

Trent Vieira, who has been at the forefront of ACM’s drive to innovate and deliver best practice service for both clients and customers, has been appointed as the new Co-CEO at the helm of the business, as Bert Vieira CEO will be stepping back, spending more time with his family and his other interests. Trent’s […]

ACM response to ACCC allegations

ACM Group Ltd has today been notified that the Australian Competition and Consumer Commission (ACCC) has commenced civil proceedings against it in the Federal Court of Australia alleging breaches of the Australian Consumer Law in the recovery of two small Telecommunication debts. The allegations made by the ACCC regarding the two accounts, are not representative […]


No-one could have predicted the severity and destruction of the bushfires that have engulfed South Australia and the irrevocable destruction and pain handed out to communities. It’s difficult to contemplate the total loss of everything you own and, worse, the lives of family and friends.  ACM Group Ltd (ACM) staff and management offer their prayers […]

Incremental steps resulting in big change at ACM Group

Incremental steps resulting in big change at ACM Group Welcome to ACM Group’s new corporate website. Our enhanced online presence is the latest in a series of incremental steps the management team has put in place over the last three years to improve training, customer satisfaction and ultimately, collection rates. Among the most pleasing feedback […]